Reserve a table at Fire and Ice, Boston on Tripadvisor: See 570 unbiased reviews of Fire and Ice, rated 4 of 5 on Tripadvisor and ranked #251 of 3,009 restaurants in Boston. See reviews, photos, directions, phone numbers and more for Fire And Ice locations in Boston, MA. HEALTH & SANITATION GUIDELINES - FiRE+iCE Boston. The health and safety of our employees and guests is our number one priority. Thank you for visiting, NorrisandTroy! Purchase a Gift Card. Employee pre-shift meetings will be conducted virtually or in areas that allow for appropriate physical distancing between employees. 4.2% ABV. - FiRE+iCE Boston, Thank you for celebrating with us! Our interactive all-you-can-eat experience allows every guest to chef up a creative masterpiece: choosing from our endless array of ingredients, sauces, and toppings, and bringing their dish to life at our open flame grill! Choose your sauce: BBQ, buffalo, or sweet chili. Bacardi Lime, Bacardi Black, fresh lime juice and Stoli ginger beer. Very unhappy with this visit and the website description is very deceiving as to what is actual. Reservations can still … Hit enter to search or ESC to close. The one that explores the best of Iceland’s natural beauty. It is the Pyrocene: a fire age, comparable to past ice ages. Very very disappointed.. 120 bucks we, Hello, Thank you for reaching out and sharing this feedback with us. FiRE + iCE Boston 205 Berkeley St, Boston MA 2 Hour Policy – We want you to leave the grill feeling full! My preference to getting to our Boston location would be using the MBTA (this way you don’t need to worry about FiRE + iCE Boston Parking, crazy traffic, all that gruesome stuff). We are so happy you enjoyed your FiRE+iCE experience even with the current modifications. Behind the … I also had to wait 10 minutes for our waitress to even come back to get the food slips after we got our waters. Thank you for your encouraging words. Explore menu, see photos and read 8 reviews: "We didn’t know what to expect under the new covid procedures but everything was cooked perfect and our server was friendly and attentive" I sincerely hope you're able to rectify the situation with this server (assuming it's an on-going issue), and perhaps we'll have to wait and see you when things have returned back to normal. We would appreciate the chance to connect with you and learn more. Share . I actually don’t know if I ate good clean food or not but my stomach didn’t think so or my husbands. Adults ordered their adult beverages and waters all around. We would like to assure you that we take issues such as you’ve mentioned extremely seriously & that we have the enjoyment and safety of our guests at the forefront of what we do. Whether it's a family outing, group get-together, or fun date night, here at the grill we have something for all to enjoy. The park is heating things up with the Fire and Ice Marketplace, fire pits with s’mores throughout the park, and a spectacular fireworks show every Saturday night! Training on how to properly use and dispose of all PPE will be mandatory. Ernie Alwine, owner of Misty Haven Carriages in Davidsville, sIts with his team of horses on North Center Avenue on Friday. We're always learning and adapting to our new style and feedback like yours helps! 4.7. Date night Physical Distancing. We sincerely appreciate your feedback - we're always looking to hear from our guests, especially at this time as we all adapt and adjust to this "new normal". I also asked for a void Receipt on the original Check which I was Unable to receive and now am disputing 3 charges to my credit card. Couldn’t have been worse. We love hearing from our guests, especially at this difficult time in restaurants. We appreciate your feedback and not to worry, we are still adding and improving to our newly renovated space. We're learning everyday how to navigate this new territory and genuine feedback like yours is crucial to our decision making. Updates from December 2020. I get that during a pandemic things are different but this was awful. Served with marinara sauce. Jan. 15, 2021, during the 26th annual Fire & Ice Festival in Somerset. Blood Orange or Pomegranate flavors, topped with Cointreau. COVID-19 Update: Local restaurants need your support! We're glad you enjoy your visit and we look forward to welcoming you back again soon. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. - FiRE+iCE Boston. Everyone had a great time. We work hard with our team to ensure the best possible experience and we're disappointed to hear your visit missed the mark. The party next to us was extremely loud and I could barely get by to get into my seat because they had their seats pushed out so far. $6. There will be health and hygiene reminders throughout the property including the proper way to wear, handle and dispose of masks. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including BOH, FOH, Hostesses and all managers. Thank you again for joining us and sharing these thoughts. The festival, along with its Fire and Ice carving shows, chili walk and packed lines for Hunter Festival ice cream will not be appearing in town. Boston is in Lockdown. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Birthdays Spinach and cheese mix loaded inside a crispy rangoon. New York style cheesecake for every chocolate lover, infused with chocolate fudge. This includes phones, radios, computers and other communication devices, payment terminals, kitchen implements, engineering tools, safety buttons, cleaning equipment, keys, and all other direct contact items used throughout the restaurant. Share . Hand sanitizer dispensers, touchless whenever possible, will be placed at key points and employee entrances and contact areas such as driveways, reception areas, and restaurant entrances and back of the house. Hand sanitizer will be available at each throughout the restaurant. We look forward to addressing your concerns. 5.1% ABV. Shared tools and equipment will be sanitized before, during and after each shift or anytime the equipment is transferred to a new employee. Chelsea Police, Fire Volunteer for COVID-19 Vaccinations. Served with a side of whipped cream. Made a reservation for 2. I dont really like the new look though. Fried and spicy, just enough to be a little naughty while being oh so nice. Delivery. See reviews, photos, directions, phone numbers and more for Fire And Ice locations in Boston, MA. Save. We hope you'll grant us the courtesy of another visit when we've had the opportunity to address these concerns. Surfaces sanitised between seatings ; Common areas deep cleaned daily; Digital, disposable or sanitised menu provided; Sanitiser or wipes provided for customers; Physical Distancing. Things are different right now and you have to fill out a slip to place your dinner order and have your food bought to you for safety reasons. I checked off 2 proteins, 1 pasta, 2 veggies and a sauce and mine came out wrong. STEPS WE ARE TAKING TO PRIORITIZE YOUR HEALTH IN A COVID WORLD. Diners with dietary restrictions, Reviews can only be made by diners who have eaten at this restaurant. Live updates for Saturday, … We (2 adults, 3 kids 14, 12, 9) went at 5:30 on Friday night so it was empty. Team outings For a firefighter it can mean running into a burning building, or talking a suicidal person off the edge of the Bridge. Smoking while on oxygen caused Roanoke house fire, explosion Man who spent 99 days in COVID-19 ICU dies shortly after release After teacher outcry, Franklin County changes school plan Everything has changed which is OK. We would like to sincerely apologize for your disappointing visit. PRICE … Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. The RSPCA said the … Thanks for the recommendation. RATINGS. Feedback helps us better train our crew & improve the experience for all. In true Boston form, we always have 5 rotating local favorites. We never even received an apology. Thank you for visiting, Lisa - we appreciate the recommendation. My ice bowl took another 20 minutes after that. At this point I ask her to cancel our appetizer (loaded fries) at which point the waitress says well let me see if they have put them on yet to which I answer I don’t care if they did, our dinners are here, we don’t want the appetizer now. Hello SaritaD, Thank you for visiting and sharing your thoughts. We ate at Fire and Ice during the Coronavirus scare. Winthrop Police, Fire, First Responders Receive COVID-19 Vaccinations by Cary Shuman • January 21, 2021 • 0 Comments Winthrop collaborated with the cities of Chelsea and Revere and the Metropolitan Area Planning Council (MAPC) to hold a three-day COVID-19 vaccination clinic for 600 first responders last Friday and Saturday and yesterday (Wednesday) at the Rumney Marsh Academy, a … Restaurants and bars will reduce seating capacities to allow for a minimum of six feet between each seated group/party of guests. Dirty toilets, trash all over the floor everywhere, and 2 lights were out leaving the last stall dark. Fire is alive and ice is dead. Bacardi Oakheart and Bacardi Coconut, Bacardi Black Rum, banana liqueur, and a blend of pineapple, orange, and cranberry juices. 20:00. If multiple servers are assigned to a POS terminal, servers will sanitize their hands after each use, Dining tables, bar tops, stools and chairs to be sanitized after each use, Condiments to be served in single use containers (either disposable or washed after each use), Check presenters, pens and all other reusable guest contact items to be either sanitized after each use or single use, Sanitize trays (all types) and tray stands sanitized after each use, Storage containers to be sanitized before and after each use, Food preparation stations to be sanitized at least once per hour, Kitchens to be deep cleaned and sanitized at least once per day, Food and beverage items being prepared to be transferred to other employees using contactless methods (leaving on expediting tables, conveyors, ), Hostesses and managers to manage physical distancing at entries and waiting areas (in addition to signage), Peak period queuing procedures to be implemented when guests are not able to be immediately sat, Tables and booths to be utilized with appropriate physical distancing between each family or traveling party (six feet or as otherwise advised by local authorities), Reduce bar stool count to provide appropriate physical distancing, Manage the line flow at quick serve outlets to ensure coffee and food pick up areas, All self-serve condiments and utensils to be removed and available from servers, Single use cups for beverage (no refills), One employee at a time will be allowed into Locker room areas. {"baseUrl":"http://www.opentable.com","environment":"prod-sc","hostName":"mesos-agent280-prod-sc.otsql.opentable.com:31936","language":"en","releaseName":"start-page-docker_teamcity_2.0.10432","requestId":"4996c5fa-06cf-45f3-800f-d8ca00b509cf"}, Digital, disposable or sanitized menu provided, Sanitizer or wipes provided for customers, Diners must wear masks unless eating or drinking. Our team look forward to welcoming you back again soon. We are so happy to be able to have enhanced your time in Boston, not once but twice - what an honor. For the almost $150 we spent it was not at all worth it. The fire broke out around 2 a.m. in the one-story house, which was a total loss, KWTX reported. Thank you for bringing your issue to our attention, we will be certain to work with our team to ensure this doesn't happen again. 570 reviews #210 of 1,885 Restaurants in Boston $$ - $$$ American Vegetarian Friendly Vegan Options. Thank you for visiting, we're disappointed to hear your visit wasn't the FiRE+iCE experience we want for all our guests. Our management team will ensure constant communication and proper PPE and sanitation procedures are followed and updated per the latest expert guidance. To start they didn’t give us enough ordering slips, waters came, one missing a lemon, not enough straws. Anyone displaying a temperature over 100.0°F1 will be taken to a private area for a secondary temporal temperature screening. - FiRE+iCE Boston, Always a Great Meal....Lots of excellent choices...my server Chris was appropriately attentive....Hopefully Corona blows over and their business can get back to normal, Thank you, MCM1! Explore menu, see photos and read 2884 reviews: "Went for brunch, food was cold. We always appreciate hearing from our guests - the good and bad - to hope us create the best FiRE+iCE experience possible. They called and confirmed my reservation the day of, and said they would have a high chair at the table as well. The bathrooms were absolutely disgusting. Six Flags Over Texas is introducing the Fire & Ice Winter Festival to kick off the park's 60th anniversary season in 2021. Wasn’t even offered water while we waited for our drink order to be fixed. It took her 4 attempts and still did not get it correct, never asked if any of us wanted dessert. Some say the world will end in fire, Some say in ice. The wait was much longer than normal despite the reservation but the food was well worth it and our waiter was very kind. reports 5,657 new cases, 74 additional deaths Saturday. House-intused lemon-blueberry tequila, house sour mix, topped with a splash of cranberry juice. Reservation was for 4:30pm, they called us to go upstairs at about 5pm, once we got to desk upstairs they told us there was a mistake and to go back downstairs. - FiRE+iCE Boston. Always a great time and great food! Total the wait was an hour (30 minutes longer than they estimated). The Pyrocene puts fire at the centre of the human ecological story and contrasts it with ice. Mine, but glad they are doing a great job Boston in Boston, MA please email team... - all rights reserved range of different activities to support the countywide response! Nowhere to be fixed 3 with COVID-19 owe lives to girl, 17, who smelled smoke early-morning. 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