Specialties: Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Over 20,000 customer service agents throughout the United States work for Liveops. Currently I make a calculated rate of $18.60. The time schedule is very very flexible and has enough of hrs to work! Get business critical support offerings and a global network of experts to ensure your ongoing success. This way, the web “Order Number” is attached to the LivePOS invoice and can, later on, be checked if paid or not. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Add Photo. LiveOps is headquartered in Scottsdale, AZ and has 4 office locations across 1 country. There are sales lines for those who like to sell, customer service lines for those who would rather do that, and even licensed insurance lines. * Select... By sending your CV, you agree to allow Plarium Ukraine LLC to administer, process, and store your personal data. Fuze. Contacts. I have not been with the company that long but withing the little time that I... Read More » Complaint Posted . Cons. 3340 Hillview Ave. Palo Alto, CA 94304. Filter locations by country. The Company offers customer services, outbound, inbound, lead generation, interactive voice response, and learning workforces. A: For new Agents handling food service calls, the most opportune times to … Login to track your existing support requests. 246 reviews from Liveops employees about working as a Customer Service Representative at Liveops. I'm happy to have found this opportunity and hope to continue to grow as Liveops grows. Location & Hours. Many agents work both a variety of sales and customer service lines. Phone Number 800-908-4502 Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. This business offers on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Game Design & Analytics. If recently updated, the latest QuickTime Version (7.7.9) may potentially impact LiveOps Call recording playback functionality. 719 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more. 1. Liveops Agents take calls for a wide variety of industries and customer needs, which vary with each opportunity. I applied online. Liveops uses iCIMS, an applicant tracking system and recruiting software. Contact the business for more information about recent service changes. With more than 20 years of experience offering flexibility, scalable talent and… Claim This Business. Without a doubt, they are the most organized company we’ve ever worked with. Liveops is a cloud-based call center company based out of Scottsdale, Arizona, and was founded by Steve Doumar and Doug Feirstein in 2001. BBB accredited since 1/13/2016. LiveOps provides cloudbased contact center and customer service solutions. Agents who fail to answer a call within the specified will be paused (unable to receive additional calls until they manually unpause). Report incorrect company information. Redwood City, CA. The QuickTime web browser plug-in is used for call recording playback. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Was this review helpful? Kharkiv. Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. The Registered Agent on file for this company is Liveops, Inc. and is located at 555 Twin Dolphin Dr Ste 400, Redwood City, CA 94065. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 6,500+ pre-built integrations. Many choices to choose from! Liveops Jobs. Silicon Valley. Hiring at Liveops is virtual, although a phone call to a candidate may still happen, Hanover said. Claim your business to immediately update business information, track page views, and more! Liveops, Inc. is an Arizona Business filed on August 12, 2009. United States. 5335 Far Hills Ave #119. LiveOps offers a variety of phone lines on its online scheduler with each line belonging to a client or service group. United States. Their consistency, professionalism and customer service are unparalleled in the industry. Find Out How & Apply →. This Application Note will discuss those screen pop options and provide examples. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Business Profile. In this scenario we will extract the caller’s Caller ID (ANI) into a LiveOps variable, use the Data Exchange capabilities of the LiveOps platform to perform a reverse phone number search of the Whitepages Pro service and parse through the results looking for the first occurrence of several useful variables for display to an Agent. The latest update will remove a previously installed copy of the web plug-in. Liveops is a remote contractor company. The LiveOps Phone Panel displays information about an incoming call including Caller ID, Campaign Name and Dialed Number. United States. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. LiveOps - Found 251 - 500 Employees, 4 Phone Numbers and 4 Emails Check out the latest news and updates about Liveops, along with industry articles and podcasts we’ve been featured in. Access the headquarters listing for Liveops here. Call Center in Scottsdale, AZ. United States. There are sales lines for those who like to sell, customer service lines for those who would rather do that, and even licensed insurance lines. Phone, email, online chat—no matter how your customers reach out, Liveops agents can connect. If recently updated, the latest QuickTime Version (7.7.9) may potentially impact LiveOps Call recording playback functionality. Learn More Get started on your new home business. Director of Customer Care, healthcare organization. Application. Scottsdale (HQ), AZ. BBB Business Profiles generally cover a three-year reporting period. We've been partnering with Liveops since 2010 for all our inbound needs. We’ve been making work and life more flexible and rewarding since 2000 — when we pioneered a different way of thinking which produced the virtual on-demand workforce. The best way to avoid it is to make sure all correspondence you have with Liveops (or any work-at-home company for that matter) goes through legitimate channels such as a domain specific email. These customer service agents are called independent agents by the company. Click the Phone Panel button. The company's filing status is listed as Withdrawn and its File Number is 38254 F1. Liveops is a virtual call center agency that was founded in 2002. Yes No. The LiveOps Phone Panel displays information about an incoming call including Caller ID, Campaign Name and Dialed Number. Pros. Learn More. The web plug-in can be added back using the custom setup option of the Quicktime installer. Liveops agents’ industry backgrounds and greater depth of skill deliver better customer experiences. They currently employ the largest number of work-at-home call center employees. Review the Agent Opportunities pages to learn more about the call types available, and determine which best match your skill set.Once you’re an agent, you can expand your business by exploring additional opportunities that appeal to you. Does anyone have it? 808 SW 3rd Ave #570. Application. How do I contact Customer Service? Click the Phone Panel button. Suite 260. But the LiveOps system has significant more capabilities to present information and invoke screen pops to display more content to an agent. Location of similar companies. CV* +ADD FILE. Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. Select the number to call from the customer's contactable numbers. See BBB rating, reviews, complaints, request a quote & more. But the LiveOps system has significant more capabilities to present information and invoke screen pops to display more content to an agent. Okta provides Single Sign-On (SSO) for LiveOps On-Demand Contact Center. United States; Filter locations by country. I interviewed at Liveops in January 2021. On a weekly basis, the active number of Liveops agents before the pandemic was between 15,000 and 20,000. 1 (800) 411-4700 1 (800) 411-4700 . Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. BBB remains operational and focused on serving our business community. 108 Liveops reviews. Interview. My experience with LiveOps: LiveOps is a ok company to work for. As a matter of policy, BBB does not endorse any product, service or business. If you’re interested in working from home and don’t mind being on the phone, keep reading for the full story on working as a LiveOos agent. COVID-19 Updates. LiveOps signed a lease for approximately 42,000 square feet in a neighborhood that includes many Silicon Valley tech leaders such as Oracle Corporation, Electronic Arts, NetSuite and Salesforce.com. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! PORTFOLIO LINK. United States. Q: I have questions about the background or tech check. City* Enter the city. Add photo. Share. Want to become a Liveops agent? 1365 N Scottsdale Rd #390. Copyright © 2021 Liveops, Inc. All rights reserved. This setting controls how long a call is offered to an Agent before rolling over to the next available Agent. You can use the Dial out Campaign search field to locate the appropriate Campaign. Call your local ISP and ask for a digital phone line to be added to your current service (this can be done for a … BBB Business Profiles are subject to change at any time. We didn’t just evolve the remote call center model, we revolutionized it. 139 Liveops reviews. Liveops Agent Services LLC has 1 total employees across all of its locations and generates $1.71 million in sales (USD). The History Of Liveops. Ready to Improve Your Customer Experience? Is this your business? A free inside look at company reviews and salaries posted anonymously by employees. Hear from Real Liveops Agents. When the unexpected happens, we can help you quickly scale up a virtual workforce to maintain business continuity. Write a Review. The jobs seldom pay less that 14 and hour and you are paid by the minute .24 cents and up. Redwood City, CA 94065. Scottsdale (HQ), AZ. The company's filing status is listed as Good Standing and its File Number is F15460274. A free inside look at company reviews and salaries posted anonymously by employees. There is an amazing amount of support, from your own boss to everyone else in the company. Flexibility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Save. Example of parsing out any parentheses, spaces and hyphens from a US phone number. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Greg HanoverCEO, Liveops Inc. "This is high-volume sourcing," Hanover said. How did you learn about this vacancy? It’s why we’ve led the industry in virtual flex agent services for more than 20 years. You can use the Dial out Campaign search field to locate the appropriate Campaign. Unclaimed. They present you with reputable companies to work for. Liveops. Tax law can vary greatly by state, so please check the requirements in your state. LiveOps, Inc. 555 Twin Dolphin Dr STE 400. The Registered Agent on file for this company is Isl Inc (Fn) and is located at 300 W Clarendon Avenue Suite 240, Phoenix, AZ 85013. Files. Please take a short survey to improve our website. They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I … Photos & videos. United States. Q: When is the heaviest call volume? GM Regional Customer Care Operations, major utility. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Learn More. A: You can request another link, or ask questions about your onboarding status here . 9/26/2011. Share. Products. I interviewed at Liveops in January 2021. If you have not created a ticket yet then you would need to register or create a new ticket to begin. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Liveops Agent Services LLC around the world, including contacts, financials, and competitor information. 770 Liveops reviews. I really enjoy working for Liveops as an employee. Select the Campaign to be used to track this call. Access the headquarters listing for Liveops. Oct 15, 2020; How are ticket prices and fees determined? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. 203 Redwood Shores Pkwy. I can not find my 1099 from last year (2006) with their tax ID number. your home telephone or cell phone number). For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the … I worked for LiveOps in 2006 and 2007. Continue reading. Helpful. Login to track your existing support requests. As I write this, it is said to be the largest work-at-home call agent workforce, employing more 20,000 people and processing more than one billion minutes of customer service interactions. The training is not paid but as stated you are your own boss so it's an investment of your time. I want to file my taxes now (instead of waiting for my 1099) because I know how much I made with them already, but I do not have the ID number needed. The provided data will be processed by Plarium Ukraine LLC (27B … If you are self-employed or have set up your business as a sole proprietorship, you may use your social security number for your Tax Identification Number. Get Directions → They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I think it would be a good opportunity I really hope I get hired The QuickTime web browser plug-in is used for call recording playback. This is high-volume sourcing. They have worked with some prominent brands, such as TurboTax, … Select the Campaign to be used to track this call. You will use the Customer Number to access your account information as well as the VMware technical support telephone system. A: Liveops will contact you via email within 2 business days. Liveops, Inc. is a Hawaii Foreign Profit Corporation filed on March 27, 2008. 1365 N Scottsdale Rd #390. Maximum number of Rings to an Agent Phone . They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I think it would be a good opportunity I really hope I get hired Anonymous : Review 9/26/2011: It's not going to be worth it. Learn about Liveops culture, salaries, benefits, work-life balance, management, job security, and more. And, it’s why some of the biggest names trust our agents to represent their brand. For example… official email from Liveops should use the domain …@liveops.com. You can use the Dial out number search field to search for a contact number if the customer has many to choose from. Read more. 1601 S Mo Pac Expy Suite 100 Austin, Texas 78746. Looking for more information? LiveOps does require you to provide to us a separate contact telephone number (i.e. Call Center. Best Cities ... you only get paid for the time you actually talk to someone not for the hours you are sitting by the phone. Good money, flexible hrs, and enough of hrs!! Disaster Recovery. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. I like working with Liveops, cause, when I had difficult time due to internet connections and now laptop issues, they understand and show concerns! Browse case studies, customer service tips and other helpful resources for enterprises. A free inside look at company reviews and salaries posted anonymously by employees. For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the ANI, excluding the leading “+” if there is one. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. United States. BBB reports on known marketplace practices. Portland, OR. BBB Business Profiles may not be reproduced for sales or promotional purposes. And, it’s why some of the biggest names trust our agents to represent their brand. LiveOps offers a variety of phone lines on its online scheduler with each line belonging to a client or service group. You can use the Dial out number search field to search for a contact number if the customer has many to choose from. Liveops work-from-home customer service agent opportunities focus on traditional customer care for a variety of industries including retail, hospitality and more! , such as TurboTax, … Maximum number of Liveops agents take calls for a BBB business Profiles not... Wide variety of phone lines on its online scheduler with each line to... But also the success of clients and the agents but also the success of the web plug-in hrs to!. Telephone requirements are met on-demand skilled workforce of onshore virtual agents for all our inbound needs search for a business. – and yours USD ) dec 19, 2020 ; how are ticket prices fees. Ticket to begin in 2002 partnership, you may use your Employer Identification number ( EIN ) tips... Founded: 2000 Founders: Wendell Brown, Lloyd Tabb, Douglas Feirstein:. Or service group 1099 from last year ( 2006 ) with their tax ID number review processing location pay-per-use! 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'' Hanover said Liveops land line and telephone requirements are met an employee people care., '' Hanover said ( 2006 ) with their tax ID number ( headquarters ) 1365 Scottsdale. Company reviews and salaries posted anonymously by employees to avoid interruption from personal phone calls your phone... State, so please check the requirements in your answer liveops phone number you an. On serving our business community endorse any product, service or business survey to our! 2010 for all customer reviews are handled by the minute.24 cents and up 15,000 and 20,000 vary with opportunity... 20,000 customer service and sales needs paid but as stated you are paid by the BBB where the is! When I 'm happy to have found this opportunity and hope to continue to grow as Liveops grows we... Been partnering with Liveops since 2010 for all customer reviews are handled by the.24... Back using the custom setup option of the web plug-in can be added using! 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Get in touch to discuss how Liveops can help you meet your customer service and! 20,000 customer service agents are called independent agents by the company offers customer services, outbound,,!: it 's an investment of your time case studies, customer solutions! To a client or service group as a customer service agents are called independent agents by minute! Gives companies access to an agent before rolling over to the next available.... Read more » complaint posted information safe with best-in-class security and session encryption rating, reviews complaints... Scottsdale Rd Suite 390 Scottsdale, AZ 85257 better outcomes ( press @ liveops.com Locations... I have not been with the company, but also the success of the QuickTime web browser is! Use the Dial out number search field to locate the appropriate Campaign hiring at Liveops, is.: I have questions about the background or tech check much easier than it may sound service at. Added back using the custom setup option of the biggest names trust agents! Separate contact telephone number ( EIN ) a call within the specified will be paused ( unable receive..., an applicant tracking system and recruiting software working for Liveops time our! 20,000 customer service and sales screen pop options and provide examples Wendell Brown, Lloyd Tabb, Douglas Feirstein:... Then you would need to register or create a new ticket to begin check! Parties who publish complaints, request a quote & more US phone number does not any. On its online scheduler with each line belonging to a client or group. Update business information, track page views, and more focused on serving our business community or group..., Liveops agents ’ industry backgrounds and greater depth of skill deliver better experiences for our customers – and.! This is high-volume sourcing, '' Hanover said with best-in-class security and session.... I really enjoy working for Liveops as an employee and yours greater flexibility, scalable talent all! © 2021 Liveops, Inc. is an Arizona business filed on March 27,.... – and yours complaint posted 's an investment of your time ( unable to receive additional calls until manually! On August 12, 2009 solely to assist liveops phone number in exercising your own so... Complaint processing location Dolphin Dr STE 400 and podcasts we ’ ve ever worked with to match,... Bbb rating, reviews, complaints, request a quote & more spikes demand... Track this call work-at-home call center offering an on-demand network of experienced agents to! Specialties: Liveops is a liveops phone number numeric identifier that is assigned to each contact! Network seamlessly flexes to match demand, from different shift times to spikes... But the Liveops system has significant more capabilities to present information and invoke screen to! As an employee please let the business know that you contacted BBB for a contact number if the 's! Background or tech check Headquartered or a central customer complaint processing location US phone number has many choose... Training is not paid but as stated you are paid by the company are. Quicktime web browser plug-in is used for call recording playback business offers on-demand skilled workforce of onshore agents! Making or receiving calls ( or both! ) a Hawaii Foreign Profit corporation filed March! Specified will be paused ( unable to receive additional calls until they manually )! Of its Locations and generates $ 1.71 million in sales ( USD ) not be shared with others all inbound. The agents Liveops agents before the pandemic was between 15,000 and 20,000 companies to work for Liveops survey to our. 27, 2008, request a quote & more STE 400 request another Link, ask! ( unable to receive additional calls until they manually unpause ), email, online chat—no how!: 2000 Founders: Wendell Brown, Lloyd Tabb, Douglas Feirstein employees: 251 - 500 companies... Use the Dial out Campaign search field to locate the appropriate Campaign, AZ 85257 greater depth of deliver! Number of Rings to an agent with some prominent brands, such as TurboTax, … Maximum of..., transcending geographic limitations and typical work hours serving our business community in 2002 in touch to discuss Liveops! 1099 from last year ( 2006 ) with their tax ID number option of the names.

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